Join Us

Sales Coordinator

Join Our Team – Deliver Exceptional Customer Service!

Are you a dynamic individual with an engaging and positive personality? Do you believe in putting everything in its right place and take pride in doing things right? If so, we invite you to be a part of our team as a Sales Coordinator!

Key Responsibilities:

As a Sales Coordinator, you will be the first point of contact for all inquiries, ensuring a professional and efficient service. Your responsibilities include:

  • Monitoring central email accounts and responding promptly or directing inquiries to the appropriate colleagues.
  • Registering new enquiries on the company CRM or ERP system with detailed information for comprehensive data capture.
  • Supporting the Internal Sales Manager, Internal Sales Consultants, and Business Development team with administrative tasks.
  • Updating the company ERM system with project information to streamline the quote and order process.
  • Coordinating customer visits and training sessions, working closely with the Engineering Team.
  • Maintaining a high level of product knowledge, staying informed about product changes and new releases.
  • Processing product spot orders and spares orders under the guidance of the wider team.
  • Conducting all communications in a friendly and professional manner, reflecting the Guthrie Douglas brand image.
  • Assisting with administrative duties as requested by the Sales team, both internal and external.
  • Adhering to company rules, procedures, and Health and Safety regulations.


  • Fluent in English; secondary language skills desirable.
  • Excellent computer literacy, proficient in Microsoft Packages.
  • Outstanding verbal and written communication skills.
  • Adaptable, flexible, and capable of self-prioritizing and managing tasks.
  • Exceptional attention to detail and accuracy.


  • Previous experience in a sales environment.
  • Proven track record in providing exceptional customer service.


  • GCSE or equivalent in English and Mathematics.

If you are ready to contribute your skills to a dynamic and customer-focused team, contact today as we want to hear from you!